VIAD Operations Coordinator, I&D in Hodgkins, Illinois
WE BRING THE “WOW”!
ARE YOU READY TO BE A “WOW” MAKER?
GES, Global Experience Specialists, is a global event marketing company with over 90 years and 4,000 passionate employees in North America, Europe and the Middle East. We create some of the most incredible events in the world – think traveling entertainment exhibitions, global user groups, sales conferences, holiday extravaganzas and exhibitions of all sizes. From initial strategy to show-stopping audio visual, accommodations to insightful measurement – and every detail in between – we bring brands to life!
Our mission is to create memorable event experiences, and we count on our talented employees around the world help us do it. We are looking for team members who can dream up the impossible and deliver it.
The Ops Coordinator position is on a national level and will be responsible for monitoring weekly tasks like payroll reconciliation for all the cities to insure timely submission and insure accurate client invoicing. The position also will manage travel costs vs. budget, running reports for long range planning for the regions and being the backup in cities where additional support is needed.
Consolidate show site data and prepare files for Operations Teams to review prior to move-in, including: Reviewing new job files and Resource Request Forms for information related to exhibit production, graphics, inbound and outbound shipping details (exhibit and client materials), work orders, services ordered, electrical plans, booth orientation, set up drawings, client and account management contact information, and related supportive documents. Input data into Show Planning Template spreadsheet.
Update and maintain regional Ops schedule of upcoming shows.
Assist Ops team in confirming freight deliveries in to drayage warehouse and/or direct-to-site on non-GES shows. Evaluate freight delivery schedule with regard to targeted date/time and/or set up labor orders.
For non-GES shows, confirm receipt of EAC notification and submit certificate of insurance to show management and general contractor. Research and pay any applicable EAC fees. Confirm move-in, show and move out dates and times. Ordering equipment needs as specified by SOM/OM i.e. ladders, Genie Lifts, job dollies, scaffolding etc….
Notify on-site Operations Team about discrepancies, important details and/or anticipated problems.
Payroll and Billing coding, auditing and submission to various departments
Travel scheduling and arranging for hourly lead personnel
Establish and maintain consistent job-site file format including maintaining regional and city show files for SOM and OM’s
Tracking and monthly reporting of local city operations support hours
Handle smonthly metrics for operations
Establish, maintain, and routinely distribute contact phone lists of union personnel
Above average math skills.
Strong communication skills.
Successful experience working in highly complex environments with multiple
stakeholders, both internally and externally.
Strong customer service skills.
Excellent organizational and communication skills
Proven verbal and written communication skills
Ability to effectively manage multiple projects
Must be proficient in Microsoft Office products including Excel, Word, Outlook and Power Point
College degree or equivalent level of industry experience preferred
At least five years experience in the tradeshow industry
Prior experience with union personnel preferred
Frequently performs work on the tradeshow floor, in noisy and crowded areas
Frequently encounters uncomfortable temperatures, dust and/or other conditions
Requires working both alone and with others in a team atmosphere
Requires working with and reporting to multiple managers
Requires working with union and non-union employees
Our team members are our family, so we help our team members care for their families. The rewards of joining GES are extensive. We offer a comprehensive benefits package to all full-time employees. Here are some of the highlights:
401K with company match
Career development program
Tuition reimbursement program
Employee assistance program
Community involvement opportunities
And much more……
Equal Opportunity Employer, including vets and disability
Job ID # (iCIMS): 2017-9190
External Company Name: VIAD Corp.
External Company URL: http://www.viad.com/