IHG Director, CMH and Luxury - East in Atlanta, Georgia



a friend - Band 5 USD

Do you see

yourself as a Director, CMH and Luxury- East ?


your passion? Whether you're into tennis, shopping or karaoke, at IHG we're

interested in YOU. At IHG we employ people who apply the same amount of care

and passion to their jobs as they do their hobbies - people who put our guests

at the heart of everything they do. And we're looking for more people like this

to join our friendly and professional team.

IHG Americas’ Regional Corporate Office is centrally located at

the beautiful Ravinia Complex just outside Atlanta’s Perimeter (I-285),

offering a convenient commute from all areas of Metro Atlanta. In addition to

being easily accessible from all major highways, the complex provides a free

shuttle service between the office, the nearby Perimeter Mall and MARTA train

station for alternative commuting options during business hours. Our office

complex offers many amenities and personal conveniences, including and on-site

dry cleaner, private health club, wellness center and restaurants. Atlanta,

situated near the North Georgia Mountains, has something for everyone, world

class educational institutions, interactive venues, historical sites, beautiful

performing arts facilities, professional sports teams – Braves, Falcons, and

Hawks, and is home to unique venues including CNN, the Georgia Aquarium, The

King Center, World of Coca-Cola, The Carter Center, High Museum of Art,

and Zoo Atlanta.

Job Summary – (Role Summary)

The Director, CMH and Luxury - East will drive the

development, implementation and operation of both strategic and tactical

programs designed to enhance revenue management services penetration and

deliver significant competitive advantage for the Company. Incumbent will be

responsible for the performance and business trend analysis, process

evaluation, budgeting, field-level training, and deployment of Company

resources to achieve strategic objectives.

Essential Duties and Responsibilities – (KeyActivities)

  • Coach and develop directreports to ensure a good level of productivity and consistency in theconsulting process.

  • Provide guidance to directreports in problem identification and resolution.

  • Work with internal departmentsas needed to escalate consistent issues or noted trends and bringresolution.

  • Accompany direct reports onhotel visits occasionally to assist in training and ensure teams areproviding effective problem analysis/resolution.

  • Identify training opportunitieswithin the team and coordinate/facilitate training at regional events toeliminate gaps.

  • Develop and implementinnovative revenue performance strategies to assist Franchise PerformanceSupport teams in assigned markets.

  • Guide team in finding the bestapproach for implementing and communicating strategic plans and newcompany initiatives when deployed to hotel locations.

  • Champion the ways of workingand operating model for WHSD.

  • Drive revenue performance anddelivery of our Winning Metrics

  • Work with team and other keystakeholders to assess competitive data, brainstorming on new ideas tobetter implement strategies, developing innovative consulting ororganizational tools, researching trends, planning for implementation oftargeted programs to hotels, etc.).

  • Develop and present atleadership and regional meetings in the assigned geographic region orbrand.

  • Lead assigned functions withinestablished budgetary and resource plans; establish performance standards,and operating procedures.Participate in creation of department staffing and capital budgets.

  • Asset Responsibility for theteam – Ensure that Company vehicles and training resources, computers andaudio-visual equipment are properly transported, secured and maintained.


Education – Bachelor’s Degree or Master’s

Degree in Hotel Management, Business, or a relevant field of work or an

equivalent combination of education and work-related experience in hotel


Experience – 12 years progressive work-related

experience in the hospitality industry, with RMH, sales or multi-unit hotel

management experience desired.

At least 5

years of experience managing teams and leading significant complex projects


Technical skills and Knowledge –

  • Demonstrated ability to leadand develop teams.

  • Demonstrated effective verbaland written communication skills for the purpose of providing informationto clients, vendors, senior management and staff.

  • Demonstrated experience withindustry and market trends as they relate to revenue opportunities, anddemonstrated ability to drive revenue.

  • Demonstrated knowledge ofeffective hotel pricing concepts, yield management optimization andselling strategies, and ability to determine which concepts to apply ingiven market conditions.

  • Demonstrated experience inindustry training, including preparation, implementation and delivery oftraining programs.

  • Demonstrated analytical skillsand ability to use the results of analysis to make effective strategicdecisions.

  • Demonstrated problem solvingand time management skills.

  • Demonstrated ability toidentify actions to improve hotel performance and develop an action plantailored to an individual hotel/account’s needs and sophistication.

  • Demonstrated attention todetail and ability to manage multiple tasks/clients required.


Atlanta, GA


Up to 60%, as needed to facilitate business objectives.

You must have the legal right to work in this country

Relocation is NOT provided for this position

In return

we'll give you a competitive financial and benefits package which includes

healthcare and dental coverage, disability and life insurance, and a matched

401(k) program . Hotel discounts

worldwide are available as well as the chance to work with a great team of

people. Most importantly, we'll give you the room to be yourself.

So what's

your passion? Please get in touch and tell us how you could bring your

individual skills to IHG by clicking "Apply Online".

IHG is an

equal opportunity employer: Minorities / Females / Disabled / Veterans

Job: Executive / Corporate

Location: GA-Atlanta

Requisition ID: R70310425_