Medical Transportation Management Travel Training Clerk (AZ) in Phoenix, Arizona

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From entry level customer service positions, to challenging technology and leadership roles, MTM offers a wealth of employment opportunities. Our corporate culture promotes healthy living, excellent work-home life balance, and strategic career advancement opportunities in a rewarding work environment where you will make a positive impact in your community and beyond. In particular, MTM is committed to providing physical activity and wellness opportunities for our employees, and we have been recognized as a Gold Level Recipient of the American Heart Association?s Fit-Friendly Worksites Recognition program. As an employer, MTM offers excellent benefits and welcomes diversity; we are an affirmative action and equal opportunity employer. We invite you to apply for any of our open positions and look forward to providing you an opportunity to develop your career as a member of our team. If you can't find what you are looking for, please check out our affiliate Ride Right for more opportunities.

MTM, Inc. continues to grow and we are seeking a Travel Training Clerk!

MTM, Inc. is a healthcare services and transportation management company whose mission is to develop innovative solutions for accessing healthcare, increasing independence, and connecting community resources. MTM is made up of people who share a passion for making a positive impact. Our culture promotes healthy living, excellent work/life balance, and career advancement opportunities. MTM is a fun place to work, where individuality is encouraged and hard work is rewarded.

The Travel Training Clerk will assist travel training instructors in all duties that will support the travel training team. In addition, the Travel Training Clerk will be responsible for meeting with the applicants that come into the office for their scheduled appointments to further discuss travel training as an option.

This position is located at our office in Phoenix, AZ.

*Please note that this is a proposed position and the selected candidate?s position is contingent on an awarded contract.


+ Responsible for performing general administrative support tasks involved within the office

+ Responsible for assisting the assessment staff members with various administrative support tasks

+ These tasks may include, but are not limited to, general filing and records maintenance, compiling data for reports, scheduling appointments and meetings, answering questions over the phone, email or in person & greeting/escorting visitors

+ Complete other duties, tasks and activities as they arise.

+ Participate in marketing & outreach

+ Maintain and schedule travel training sessions

+ Responsible for performing satisfaction surveys and assist with follow-up

+ Prioritize and resolve inquiries (phone, e-mail, in-person)

+ Act as a liaison between the department and external groups

+ Collect, compile and analyze moderately complex data and information

Minimum Qualifications:

+ High School diploma or G.E.D equivalent

+ Two years of customer service experience, preferred

+ Two years of administrative support experience, preferred

+ Experience following specific instructions

+ Experience scanning, uploading and copying documents

+ Intermediate level of proficiency or above with Microsoft Office Suite Products including Outlook, Word & Excel

+ Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

Competency Based Qualifications:

+ Strong organizational skills and ability to manage multiple priorities and meet deadlines.

+ Strong attention to detail.

+ Excellent communication skills.

+ A friendly, positive demeanor with applicants and supported assessment office team members

+ Great administrative organizational skills

+ Exceptional customer service skills

What?s in it for you?

+ Paid vacation

+ Holiday Pay

+ Health and Life Insurance Plans

+ Dental and Vision Plans

+ 401(k)

+ Onsite Gym

+ Wellness Screenings

+ Birthday Holiday

+ Training Development

+ Casual Dress Environment

+ Scholarship Program

+ Healthy Market

+ Free Coffee

*These benefits may not be available at all locations

Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact People & Culture at (636) 561-5686 or